Last updated: June 2026
We collect information you provide directly, such as your name, email address, phone number, and payment details when making a reservation. We also collect usage data such as pages visited and search queries to improve our service.
We use your information to process bookings, send confirmation emails, provide customer support, and improve our platform. We do not sell your personal data to third parties.
Payment processing is handled by Stripe. We do not store full credit card numbers on our servers. All payment data is encrypted and processed according to PCI DSS standards.
We use session cookies for login state and language preferences. We do not use third-party advertising cookies.
We retain booking records for 7 years for accounting purposes. You may request deletion of your personal data by contacting us.
You have the right to access, correct, or delete your personal data. Contact us at contact@theluxoraliving.com with any privacy requests.
Privacy questions: contact@theluxoraliving.com